Privacy Policy
Important Information
Information We Collect
1. Device & Usage Information
When you browse the Scentellow website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Time zone and location data
- Pages viewed and products browsed
- Referring websites or search terms
- Interaction with our website
This information helps us understand how visitors use our Site and improve their experience.
2. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality and performance. Cookies help us:
- Remember your preferences
- Keep items in your cart
- Analyze site traffic and performance
You can disable cookies through your browser settings if you prefer.
3. Order & Contact Information
When you place an order or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment-related details (processed securely via third-party payment gateways)
This information is required to process and deliver your Scentellow products, including perfumes, scented candles, room fragrances, and humidifiers.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Confirm payments and deliveries
- Communicate about orders, inquiries, or support requests
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Share updates, promotions, and new product launches (only with your consent)
Sharing of Information
Scentellow does not sell or rent your personal information.
We may share your information only with trusted third parties who help us operate our business, such as:
- Payment processors
- Shipping and courier partners
- Website analytics providers (e.g., Google Analytics)
These partners are required to keep your information secure and confidential.
We may also disclose information if required by law or to protect our legal rights.
Advertising & Analytics
We may use analytics and advertising tools to understand customer behavior and provide relevant marketing. These tools may collect anonymous usage data.
You can opt out of targeted advertising through:
- Google Ads Settings
- Facebook Ad Preferences
- Browser-based opt-out tools
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. All payment transactions are handled through secure and encrypted third-party gateways.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Data Retention
We retain your personal and order information only as long as necessary to fulfill orders, comply with legal requirements, or improve our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@scentellow.com
Business Name: Scentellow
